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Owner Resources

The owners who work with Solutions for Real Estate can count on the efficient and successful execution of our services, as well as outstanding customer service. We believe communication and integrity are critical to our relationship.

Communication

We will communicate with you at several different points on a consistent basis:

  • As soon as we take possession of the property.
  • Once work is completed at the property.
  • During the marketing and advertising process.
  • When we’re talking to a prospective tenant.
  • During the move-in inspection.
  • For approvals on extensive repairs.
  • If there are code violations.
  • During contract and lease renewals.
  • Should filing an eviction becomes necessary.

Our team works with 135 owners, so we strive to make sure that there are no surprises when you open your statement at the end of every month. We are proactive, not reactive, and communication is a large part of that. You’ll also find that we’re available whenever you need us. Log onto your owner portal when you have questions or want to look at invoices, work orders, or lease documents. You can also call us, and you’ll get a response as quickly as possible.

Integrity and Trust

Integrity is about doing what we say we’re going to do. You can count on us to follow through and to make the best decisions for your property. Trust is earned, not given so we look forward to earning your business everyday.

Tell us what we can help you with when it comes to Columbus property management. If you have questions about what we’re doing to market your property, how we’re arriving at the best rental price for your home, and what we’ll do to screen your tenants – we’re happy to talk through our processes.

For more information about Columbus Property Management, please visit our educational blog page.

Log onto your portal to send us a message, print your monthly statements, or check on whether rent has been collected yet. We make everything as easy as possible for our property management clients, and if you find that we haven’t already answered a question that you have – get in touch with us.

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